Unfortunately your ocular health is not always accompanied by recognizable symptoms. It is important to have a regular visit as there is often an increased risk to you if timely treatment is not initiated.
After your initial examination, we will schedule regular return visits at a frequency that meets your eye care requirements. If your vision is healthy, general guidelines have been established for recommended checkup visits.
0 – 3 years: 6 months is the recommended age due to increased chance of cooperation with our tests
3 – 5 years: age 3, and prior to entering elementary school is recommended
20 – 64 years: Every 1 to 2 years is recommended based on individual risk factors
65+: Older Adult – Every year is recommended
Will my eyes get worse by wearing my glasses too much?
Your Optometrist will explain the purpose of your prescription and when they should be worn. In most cases, glasses will not cause any deterioration that would not otherwise occur. However, wearing glasses for activities different than recommended (i.e. distance glasses worn to read up close) may make the eyes work harder than they need to.
How can you test my child's eyes if he/she is not able to read letters or speak yet?
We use simple symbols instead of letters. Much of the testing that is done requires little input from your child. It is focused on assessment of the strength of the eye, eye muscle status, and eye health to ensure proper vision development. Critical information can be obtained about your child’s eye without them needing to say a word!
Should I bring my glasses to my appointment?
We do ask that you bring your eyeglasses with you to your eye examination appointment. This allows us to check and compare your current prescription if there are any changes. Even if there is no change, it is good for us to quickly assess for scratches or defects, and to ensure everything is fitting properly.
Why are eye drops used?
Eye drops that dilate the pupils are used in some examinations to enable the doctor to get a better view of the inside of the eye. The doctor will decide how often this type of examination is necessary for each individual depending upon his or her symptoms, age, health, and family history. The drops generally leave your vision a little blurry and sensitive to light, so you may not be able to drive immediately after this procedure. The effect of the drops will wear off in 2 to 6 hours.
Eye drops that relax the focus of the eyes, called cycloplegics are used to accurately measure the degree of far-sightedness of the eyes. These are generally used, when necessary, for children and young adults. These drops also leave the vision blurry and sensitive to light.
Eye drops to anesthetize (numb) the eye are used for procedures that require an instrument touching the eye. The anesthetic does not affect vision and lasts about 15 minutes. Some eye drops contain a dye that helps the doctor diagnose abnormalities of the surface of the eye.
What is 20/20 vision?
This is a ratio used to indicate normal visual acuity. It means that people with ‘normal vision’ on the acuity chart are able to see a certain size of detail at 20 feet. That detail is calibrated to be the same size in all eye examinations so that visual acuity can be standardized when tested between different offices. The detail viewed could be letters, pictures or numbers.
Some people have better than normal vision and some have weaker than normal vision. The top number in the ratio indicates the test distance (20 feet) that the target is calibrated for. The bottom number of the ratio indicates the distance at which a person with normal (20/20 vision) would be able to see that size of target. For example if a person had poorer than normal visual acuity, say 20/400 it would mean that the size of the target that this person sees at 20 feet would actually be recognized by the person with 20/20 vision at 400 feet. Conversely, a person with better than 20/20 visual acuity, say 20/15, would be able to see the small detail at 20 feet that a person with 20/20 vision would have to bring closer to 15 feet to be able recognize it.
How come my eyes get tired at the computer?
A. Being far or near-sighted, having astigmatism, or becoming presbyopic can all make computer use less comfortable. Your eyes may have to exert extra focusing effort or be forced to work harder to maintain a clear image on the screen. This results in eye strain and fatigue.
The following are some helpful tips to facilitate comfortable and efficient computer use:
Positioning:Correct positioning of your computer, keyboard, and typing copy is essential. Your screen should be about an arm’s length from your eyes and 15-20 degrees below eye level for optimum alignment and neck positioning.
Lighting:Room lighting should be diffuse, not direct, to reduce glare and reflections from your screen. Use blinds or drapes on windows and/or use an anti-glare filter for your monitor.
Glasses:Anti-reflective coatings on the lenses of your glasses can be applied to reduce discomfort and to ease reduced vision from bright and/or flickering light sources such as VDTs and fluorescent lights. Don’t forget – your optometrist can talk to you about eyeglasses designed specifically for computer users.
Time-out:To prevent eyestrain, try to rest your eyes when using the computer for long periods. Optometrists recommend the 20-20-20 rule: every 20 minutes, take a 20 second break, and focus your eyes on an object at least 20 feet away.
Blink:Did you know that, on average, we blink 12 times per minute? But, when we are on the computer, we only blink 5 times per minute? Infrequent blinking causes tear film evaporation; in other words, dry eyes. Relieve the discomfort by using artificial tear drops and remember to blink!
How can I prevent my vision from getting worse?
Take frequent eye breaks, look up and away from extended near or computer work, spend at least 2 hours of your time outdoors every day, don’t hold reading material too close to your face, and ensure you are wearing a current lens prescription so that you are not unnecessarily straining your eyes.
What are symptoms that may indicate my child is having vision problems?
There are many symptoms that require attention. They include rubbing eyes, squinting, turning or tilting head, losing their place or using a finger to follow along when reading, moving head or mouthing words while reading, headaches, red eyes, wandering eyes, complaints of blurred vision. Many disorders have no symptoms. All children need eye examinations at age 3.
Should I wear my contacts to my appointment?
Yes. If you are a contact lens wearer we do ask that you wear your contacts to your appointment as this allows us to assess the current fit and level of vision and make appropriate recommendations.
How old do you have to be to wear contact lenses?
Although contact lenses can be fit to patients of any age, generally patients have to be mature enough to manage their contact lenses well to prevent eye infections and complications. When one is not capable of being responsible for this management then parents or guardians must be willing to take over the role of responsibility to ensure that the lenses are worn the proper number of hours, cleaned properly, replaced as directed, and inserted/removed properly.
Can I drive after my eye exam?
A. Most patients find that after the eye exam they are okay to drive. During the eye examination eye-drops may be used that dilate the eyes to help the doctor see different parts of the back of the eye. These drops can cause light sensitivity for a few hours after the examination so we recommend that sunglasses be worn after the eye exam during daylight hours. For very light sensitive patients they may be more comfortable having someone drive them home after the eye examination although the sunglasses should suffice for most people. Other drops may be used which temporarily affect one’s focusing system. These patients may have to wear prescription lenses home to see well (or have someone drive them home after the examination). All drops used for the purposes of the eye examination have short duration activity and generally within 3-7 hours the effects of these drops should be worn off. Dilation is not done at every eye exam but is absolutely necessary if there are new symptoms of sudden floaters or loss of vision.
Does laser eye surgery correct all vision problems?
Laser eye surgery is used to correct many cases of myopia (blurred distance vision) and astigmatism safely and predictably. Laser correction of hyperopia (farsightedness) is in its advanced testing stages. Results are not as predictable, nor as successful. Presbyopia, which causes the need to wear reading glasses or bifocals, cannot be corrected by laser surgery. As a result, individuals over 45 years will require reading glasses in most cases following surgery. Amblyopia (lazy eye) or other existing conditions that have caused damage to the eye or loss of vision, cannot be repaired by laser surgery.
Can laser eye surgery correct my need to wear reading glasses?
If you have good distance vision without glasses, but need reading correction only, laser refractive surgery is not an option for you. If you wear bifocals to correct both distance and near vision, you may be a candidate to have the distance vision corrected, but still have to wear reading glasses after.
By navigating our site, you accept the use of cookies in order to offer you tailored offers
and services. To learn more and to set cookies, see our
Terms of use and Privacy Policy.
Legal Notice
The information below applies to all the information contained on the mountainoptometry.ca Website.
The users of this Website agree to comply with the terms set out below.
TERMS OF USE
Mountain View Optometry owns and operates a Website at mountainoptometry.ca (hereinafter referred to as the “site” or
“Website”). Mountain View Optometry® trademark except as otherwise noted on the site, which is accessible
to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you
agree to comply with the conditions.
RISKS ASSOCIATED WITH INFORMATION
Information on this Website is intended for informational purposes only and has no contractual value.
Mountain View Optometry reserves the right to modify the content of this site. At any time, without prior notice.
Mountain View Optometry assumes no liability for errors or omissions in the content of this Website or for
information reliability or completeness of said information.
Information published on this Website is based on marketing, statistical or commercial services or other sources
the Mountain View Optometry considers reliable and are the sole responsibility of their authors and not of
Mountain View Optometry. We do not assume any liability for the accuracy or completeness of said information and in
no circumstance should this information be regarded as such. Opinions and information as presented on this site
reflect our position as of the date of publication and are subject to change without notice.
UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF Mountain View Optometry
Mountain View Optometry, its employees and directors will not be liable for damages incurred as a result of the
information published on this site, for the views and advice published, expressed or implied regardless of its
nature.
Mountain View Optometry expressly refuses any and all responsibility for the manner in which the user of the site may
use the information contained, in any decisions that may be made and in the actions that may or may not be taken
based on said information.
COPYRIGHT PROTECTION
Presentations made and contained on this site are the intellectual property of Mountain View Optometry. Reproduction
in whole or in part of this site on any other medium in prohibited without the express permission of
Mountain View Optometry.
User may solely use the information contained on this site for personal use. Reproduction in whole or in part of
said information on paper may only be performed for personal use. Said information is not to be copied,
distributed or transmitted to third parties nor may it be inserted in a document or other medium.
HYPERTEXT LINKS
The links to external Websites and their content shall not be prejudged and Mountain View Optometry will in no way be
held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said
sites.
CONFIDENTIALITY
Mountain View Optometry draws the attention of the user to the fact that all communication transmitted through this
Website remains in the public domain and not the private domain. OSI cannot accept responsibility for the
security of the transmission of information.
The confidentiality and integrity of the information circulating over the internet cannot be ensured.
Mountain View Optometry cannot accept responsibility in the case that data contained on this site is intercepted.
Mountain View Optometry site uses cookies. These cookies are small text files saved on the hard disk of a user's
computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze
visits to the site. Mountain View Optometry calls upon Google Analytics to help track how users use the site. The
number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in
any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving
the site and tailoring the content to the needs of its visitors.
The person responsible for the protection of personal information is the owner of : Mountain View Optometry
VIRUSES AND TECHNICAL GLITCHES
Mountain View Optometry makes no representations that the content of this site is free of infections, viruses, worms,
Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility
to take protective measures.
Mountain View Optometry DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE
SERVICE
Under no circumstances shall Mountain View Optometry be held responsible for transmission errors of any sort, such as
loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from
the use of the services provided on this site.
JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia.
Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Mountain View Optometry's head office. Address: 511 Vernon St Nelson, BC V1L4E9; Tel: (250) 352-7239.
PUBLISHING FIRM
Mountain View Optometry
511 Vernon St Nelson, BC V1L4E9 Tel: (250) 352-7239
Acceptance of the Privacy Policy
Thank you for visiting mountainoptometry.ca (the “Website”), provided to you by Mountain View Optometry (“We”). We
respect the privacy of every individual who visits the Website and are sensitive to privacy
issues on the Internet. We believe it is important that you know how we deal with information
received about you.
This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect
the personal information of our customers and Website users ("you"), describes the types of
information we may collect from you or that you may provide to us, and our practices for
collecting, using, maintaining, protecting, and disclosing that information. The Website is for
general audiences and is not specifically targeted to or intended for use by children.
We will only use your personal information in accordance with this Privacy Policy unless
otherwise required by applicable law. We take steps to ensure that the personal information that
we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define "Personal Information" as any information about an
identifiable individual, which includes information that can be used on its own or with other
information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy
Policy, and you are consenting to our processing of your information as set out in this Privacy
Policy. We may modify or update this Privacy Policy from time to time; if we change this Privacy
Policy in a manner that materially impacts your privacy rights, we will provide a notice to you.
Your continued use of the Website or our services after any modification to this Privacy Policy
will constitute your acceptance of such modification. However, when required by law, we will
confirm your consent to the revised Privacy Policy terms. This Privacy Policy is incorporated
into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
Personal Information, that we can reasonably use to directly or indirectly
identify you, such as your full name, email address, telephone number and any other
identifier we may use to contact you online or offline.
Non-personal information is information that does not directly or
indirectly reveal your identity or directly relate to an identified individual, such as
demographic information, or statistical or aggregated information. Statistical or aggregated
data does not directly identify a specific person, but we may derive non-personal
statistical or aggregated data from Personal Information. For example, we may aggregate
Personal Information to calculate the percentage of users accessing a specific Website
feature.
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
Communicating with us: When you contact us about a customer service issue,
Vision Entrepreneur services or to make other inquiries, we collect the content of those
communications, as well as your full name, clinic name, email, phone number, city, province,
and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data
Collection Technologies
We use your information, including your Personal Information, to manage our business and to
maintain and develop commercial relationships with you. We will collect, use, and disclose such
information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal
Information:
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when
it was collected, or any other purpose for which you provide it.
To improve the Website, products or services, marketing, or customer relationships and
experiences.
To allow you to participate in interactive features, social media, or similar features on
the Website.
To measure or understand the effectiveness of the advertising we serve to you and others,
and to deliver relevant advertising to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share
your data as specifically provided in this Privacy Policy.
Other Disclosures
In addition to any disclosure you may have consented to or permitted under the terms of this
Privacy Policy, we may transfer your data, including Personal Information to third parties in
the following limited circumstances:
information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to
distribute the information to people or otherwise to make it available to the public;
to satisfy any applicable law, regulation, legal process or enforceable governmental request
within or outside your country of residence when we have a good faith belief that the law
requires it;
to enforce this Privacy Policy, the Terms, or an agreement, including investigation of
potential violations thereof;
to detect, prevent, or otherwise address fraud, security or technical issues, or protect the
operations or you;
to protect our rights, property or safety as well as yours, the public, or others;
in connection with an acquisition, merger, change in control, debt financing,
reorganization, sales of assets, bankruptcy or other change of our corporate structure or
status; or
as necessary in connection with the performance of requested services or solutions, or as
otherwise appropriate in connection with a legitimate need.
How we store and secure your information
Information Security
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
Information Retention
We will retain your Personal Information for as long as it is needed:
to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to manage your choices and rights you have exercised pursuant to this Privacy Policy;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.
How to contact us
If you have any questions about this Privacy Policy, you can contact us at (250) 352-7239.
Cookie Policy – mountainoptometry.ca
This Cookie Policy explains what cookies are and how we use them. You should read this Policy to
understand what type of cookies we use, the information we collect from the cookies, and how
that
information is managed. For further information on how we handle, store and keep your personal
data
secure, see our Term of use.
What are Cookies?
Cookies are small text files which are stored on the browser or hard drive of your computer or
mobile
device when you visit a webpage or application. A “session cookie” stores temporary information
that
is deleted when you close your web browser or turn off your computer or device. A “persistent
cookie” enables the site to recognize when you return to it and remains stored on your computer
until you delete it. Cookies work to make your experience browsing our site as smooth as
possible by
remembering your preferences the next time you visit the site.
What types of cookies do we use?
There are four variety of cookies which operate on our website:
Essential cookies allow you to be able to experience the full functionality
of
our site. For example, these cookies allow you to change your preferred language and enable
the
website to remember it. Without these cookies, some parts of our site may not work as they
should.
Performance cookies tell us how you use our site and help us to improve it.
For
example, these cookies count the number of visitors to our website and see how visitors move
around when they are using it. This helps us to improve the way our site works, for example,
by
ensuring that users find what they are looking for easily. The information collected by
these
cookies is anonymous.
Google Analytics are performance cookies used to track visits to
our
website and user behaviour on site. The data collected is anonymous and is used for
benchmarking purposes to monitor the performance of our site and to measure user
engagement on our site.
Social media cookies from social media sites such as
Facebook, Instagram, and
Pinterest
are used to enable social media buttons on our site to work. Social media buttons
allow
you to share content and interact with your social network. These social media
platform
may set their own cookies on your device. We do not control the settings of these
cookies so we suggest you check the social media website for more information about
their cookies and how to manage them. Our website will not collect or store any
personally identifiable information from the user. To find out how you can opt out
of
accepting these cookies, please visit the cookie policy and privacy policies of the
social media site.
Customizer cookies allow our site to remember your preferences, helping to
customize your experience on our site.
Our customizer cookie, which helps us to manage the technology and cookies which are
used across our site.
Targeting/advertising cookies are set by third party advertising partners
through our digital touchpoints to build profiles based on your interests. These cookies
enable
us to send you relevant content and advertising based on your preferences and track the
effectiveness of our ad campaigns.
Below are several advertising and targeting cookies that are used to identify
different
browsers and devices. They collect data anonymously for the purposes of ad
selection,
reporting, behavioural targeting, and cross-device advertising (i.e. associating
multiple devices together). In some instances, we may provide a hashed version of
your
email address or other information to the platform provider for such proposes. More
information can be found at the following links.
How do you change cookie preferences or block cookies?
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers
make different controls available to you. Generally, your browser will offer you the choice to
accept, refuse or delete cookies at all times, or those from providers that website owners use
i.e.
third party cookies, or those from specific websites. Each browser’s website should contain
instructions on how you can do this.
If you block cookies on our website, you may be unable to access certain areas of our website and
certain functions and pages will not work in the usual way.
Changes to the Cookie Policy
We may update this Policy from time to time. If we make significant changes we will let you know
but
please regularly check this Policy to ensure you are aware of the most updated version.
This Cookie Policy was last updated on September 25, 2023.
We have successfully received your message and will get back to you as soon as possible.
An unexpected error occurred. Please try again later.
